After mastering her two roles, Cara was hired as the Operations Assistant, a role that she still currently holds. Predominantly dealing with insurance and surveillance investigation files, Cara is the direct, first point of contact for all client needs. Cara sets up all incoming requests and the supplementary documentation needed, including detailed social network reports and open source intelligence.
Cara has a strong university background and possesses her Bachelor of Arts, with a major in Psychology and minor in Sociology. Cara started to pursue her Graduate Certificate in Additions and Mental Health, however she began to realize that she wanted to pursue a rewarding career that was more focused in her original interest – the criminal justice sector – which inevitably led her to a career with ISN.